Thứ Sáu, 25 tháng 12, 2020

How to Mark a Message in Microsoft Teams as Important or Urgent

How to Mark a Message in Microsoft Teams as Important or Urgent


How to Mark a Message in Microsoft Teams as Important or Urgent

Posted: 24 Dec 2020 10:55 AM PST

Microsoft Teams Logo

When you have channel and message notifications flashing in Microsoft Teams, it's hard to know which are a priority. Mark your message as Important or Urgent so your teammates know to pay attention to it.

Being able to send direct messages to people and chat with them in channels within Microsoft Teams is a double-edged sword. Sure, it's great to be able to contact an individual or a group whenever you need to, but the downside is that everyone else can contact you, too.

This leads to a common problem: notification bloat. If you have multiple chat and channel notifications, how do you know which is a priority at a glance? And how do your teammates know when a message from you is really important, or just an update on your fantasy football team?

The answer to these questions is that you don't. But Teams makes it easy to mark a message as either Important or Urgent with a corresponding icon so you can communicate the priority of the message.

Important messages will have a red exclamation mark.

A channel showing the "Important" icon.

Urgent messages will have a red bell.

A chat showing the "Urgent" icon.

Don't use these options too often, or people will ignore them—after all, if everything you send is marked as Important or Urgent, then they'll start to become just another message. But used sparingly, these can really help team members prioritize messages.

As a reminder, messages to a channel can be marked as Important, messages in chat (direct messages or DMs) can be marked as Important or Urgent.

How to Mark Channel Messages as Important

Marking a channel message as important is pretty simple. After opening the Microsoft Teams application, click on the "Format" option under a new message, select the three-dot menu icon on the right-hand side, and choose "Mark As Important" from the menu.

A new channel message showing the "Mark as important" menu option.

If you have a widescreen monitor, the option will not be hidden under the three-dot icon and will be visible on the toolbar as an exclamation mark.

An "IMPORTANT!" header will be added to the message, and the left-hand border will turn red.

A new message with the "IMPORTANT!" header.

Type your message as normal and post it. It will show up in the channel with an exclamation mark on the right-hand-side.

A message marked as "Important" in a channel.

Your teammates will see a red exclamation mark next to the channel, indicating that someone has posted an important message.

A channel showing the "Important" icon.

How to Mark Chat Messages as Important or Urgent

Marking a message as Important or Urgent in a chat is even simpler than it is in a channel. Click on the "Set Delivery Options" option under a new message and then choose "Standard," "Important," or "Urgent."

A new chat message showing the "Urgent" menu option.

An "URGENT!" header will be added to the message, and a red banner will appear at the top of the window.

A new message with the "URGENT!" header.

Type your message and send it as normal. It will show up in the chat with a bell on the right-hand-side.

A message marked as "Urgent" in a chat.

The person you sent the message to will see a red bell next to the chat, indicating that you've sent them an Urgent message.

A chat showing the "Urgent" icon.

An Important message works the same way as it does for a channel message marked as "Important." An Urgent message is similar, but with one significant difference: the recipient will get an alert message every 2 minutes for 20 minutes until they read the message.

An "Urgent" chat notification banner.

For this reason, use "Urgent" with caution as people don't generally appreciate getting an "Urgent" notification for something which isn't actually time-sensitive.

If you're using Microsoft Teams as a guest, you won't be able to mark a message as Urgent. This option is only available for owners and members of a team.

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How to Use Google Duo to Make Video Calls on the Web

Posted: 24 Dec 2020 09:32 AM PST

google duo on a laptop

There are plenty of video-calling apps to choose from, but Google Duo might be the simplest. It works with the iPhone, iPad, and Android devices, and even on the web in a browser. We'll show you how it works in the latter.

Using Google Duo on the web is straightforward. All you have to do is sign in with the same credentials (including the phone number) you used to create your Duo account. You don't have to download any apps.

First, go to duo.google.com in a web browser, like Chrome.

google duo website URL

If you aren't signed in to your Google account, click "Try Duo for Web."

click try duo for web

After you sign in, you'll be asked to verify your phone number. Make sure the number shown matches the one on your account, and then click "Next."

verify number and click next

Google will send a text message to your phone with a verification code. Type that number to confirm your account. Click "Resend SMS" or "Call Me" if you don't receive the message.

enter number and click next

Depending on which browser you're using, Google Duo might request permission to send notifications about incoming calls. Click "Got It" if you see this message and want to opt in.

opt in to call notifications

Click "Allow" in the pop-up requesting permission to "Show Notifications."

tap allow for call notifications

Now that you're signed in, you can use Duo to make or receive calls. Click "Start a Call" to search for someone by their phone number or email. Select "Create a Group Link" to start a group call.

start a call or group

During a video call, you'll see a toolbar at the top with the following icons:

  • Microphone: Click this to mute your microphone.
  • Video camera: Click this to turn off your camera for an audio-only call.
  • Wide/portrait modes: Click this to switch between landscape and portrait video modes.
  • Full-screen mode: Click this to make the video call full screen.
  • Settings: Click this to select the microphone and camera you want to use.

video call options

Click "End Call" at the bottom to exit a call.

end call button

Now, you're all set to use Google Duo on the web! It's a convenient way to use one of the best video-calling services out there without having to download yet another app.

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